SDC&A Frequently Asked Questions and Policies

SDC&A Frequently Asked Questions and Policies

1. How do I register for a class? • Register online through our website. • Click “Register Now” and follow the prompts. • Annual registration fee: $35 for one student or $55 for a family. • Families with three or more students enrolled receive a 10% discount on the lowest-level child’s tuition.

2. Do you offer trial classes to new students? • Yes! New students can try any class for a drop-in fee of $22. • Register online before attending and complete the online waiver. • Drop-in fee credited towards first tuition if enrolled the same month.

3. How much is tuition, and how do I pay? • Based on class level and attendance frequency. • Payment options: monthly, single term, double term, or full year. • Monthly payments collected on the 1st through our online portal. • Automated monthly payment setup required for EFT or Credit Card (2.5% surcharge). • Full Year or Double Term payments by check in the studio.

4. Is tuition prorated for holidays or breaks? • No, tuition is billed at a flat monthly rate. • Billed regardless of holidays or breaks.

5. How do I know when you are closed for breaks? • Follows San Ramon Valley Unified School District calendar. • Closure reminders in the Soo Dance Academy Newsletter.

6. What is the appropriate class attire, and where can it be purchased? • Leotards designed by level, purchased from the Soo Dance Academy. • Ballet students must have a neat, tight ballet bun. • Additional attire available for Hiphop/Jazz/Tap classes at the studio.

7. What is your refund policy? • No refunds on tuition or individual missed classes.

8. What is your withdrawal policy? • Written email to soodance225@gmail.com at least one week before discontinuing. • Withdrawals before the 1st of the upcoming month to avoid tuition charges.

9. What is your makeup policy? • Makeup within the month of the absence. • Same or lower-level class, scheduled through Studio Director in advance.

10. Is there an on-time arrival/departure policy? • Arrive 10 minutes before class; late pick-up fee after 5 minutes. • Follow school waiting area guidelines for drop-off and pick-up.

11. How do I know which Level is appropriate for my dancer? • Pre-Ballet, Level 1, 2 based on age; consultation with instructor for confirmation. • Advancement to Level 5 requires instructor permission. • Level Exam at the end of Fall and Spring terms for progression.

12. I would like to participate in a performance. What do I need to do? • Minimum enrollment in two classes per week for certain levels. • Sign a contract committing to required classes for five months. • Company rehearsal classes required for Level 3, 4, and 5 students in the show.

13. What is the cost of participating in a performance? • Participation fee: $25.00 • Mandatory payment for professional photography/videography: $40.00 • Costume expense, tickets, and additional company rehearsal fees apply.

14. I have no time for a 2nd class but want to join the show; what should I do? • Consider the ‘Prep Class’: a one-hour semi-private lesson for $100 before the winter show.

15. Non-ballet student wants to join the show; are additional classes needed? • No additional classes needed. Recital dance choreography taught during regular class.

16. I am only interested in attending classes; how many are required? • No minimum enrollment requirement for students not participating in the performance. • Tuition not adjusted for non-participating students.